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This summer seemed to be the season for “revenge trips”. But surges in demand, airline shortages and severe storms have upended the script for many who decided to travel like 2019.
A recent Forbes Advisor survey of 2,000 travelers revealed that 61% of respondents experienced flight delays or cancellations this summer. Of that 61%, 83% lost money as a result of travel problems, adding another layer of pain to what many hoped would be a “normal” summer travel season. Did.
Which of the following did you experience while traveling this summer? (Select all that apply)
Flight delays and cancellations cost travelers a lot of money
Flight delays and cancellations can severely undermine the holiday spirit and can also take a toll on the economy. Of his 61% of travelers who experienced flight delays or cancellations this summer, 83% lost money due to travel issues.
Losses from flight cancellations and delays often extend well beyond airports, as travelers miss out on prepaid hotel rooms, cruises and other activities. Transportation costs and dog breeding costs also contributed to the loss.
How much have travelers lost in airport accidents this summer?
More than half of the respondents (59%) lost $500 or less, and others were less fortunate.
- Nearly one in four travelers (24%) lost $500 or more.
- 14% reported losing more than $1,000.
Travelers may be able to mitigate the financial impact of flight delays or cancellations by purchasing travel insurance. The best travel insurance plans include travel delay insurance. This allows you to reimburse prepaid, non-refundable hotel, transportation and missed activity costs if your flight plans go awry.
Compare and buy travel insurance
How much money did you lose as a result of flight delays or cancellations? (including plane tickets, cruises, airport parking, transportation, dog kennels, unused hotel rooms, prepaid activities)
Related: Top 10 worst US airports for flight cancellations and delays this week
Flight delays and cancellations are leading causes of travel disruption
Some travelers were lucky enough to escape the airport chaos relatively unscathed, while others battled everything from additional expenses to missed flights.
Here are the top summer travel issues cited by 61% of respondents who experienced flight delays or cancellations:
- Nearly one in three travelers (31%) arrived at their hotel or resort late and had to pay for the night they didn’t use.
- More than one in four respondents (26%) had to pay for their own transportation and hotel room while waiting for the next available flight.
- 19% of travelers lost money on missed prepaid activities due to delays or cancellations.
- 17% were unable to attend milestone events such as weddings, graduations and family reunions.
- Another 17% of travelers had to cancel their travel plans altogether, losing money on airport parking, transportation, kennels, and/or unused hotel rooms.
- 13% of travelers report missing a cruise due to flight cancellations or delays.
Flight delays and cancellations leave travelers stuck at airports for an average of 5+ hours
If you’re planning a trip this year, it’s a good idea to pick up a book or make sure your streaming app is working.On average, travelers left due to flight delays and cancellations We are waiting an average of 5.2 hours for travel to resume.
- The majority (55%) of travelers surveyed were able to resume travel within four hours, but some were not.
- 43% of travelers were stuck for more than 5 hours and 11% reported waiting between 7 and 9 hours for flights to resume.
- Unfortunately, 15% had to set up camp for more than 10 hours.
How long did you have to wait at the airport for the next available flight if your original flight was delayed or cancelled?
Delayed and damaged packages add to the frustration
Lost luggage is not a new travel issue, but the number of lost or delayed luggage has increased in addition to recent delays, cancellations and staff issues.
More than 1 in 3 travelers surveyed (37%) said their luggage was delayed Additionally, 11% said they lost their package and have not yet received it. Of her 37% of travelers who experienced baggage delays, nearly a quarter (23%) reunited with their baggage within 24 hours of her arrival, and 55% received it within 3 days of her arrival. rice field.
A quick reunion was not always the case.
- Nearly 1 in 4 (24%) of travelers surveyed had to wait 4-6 days for their packages to appear again.
- An additional 22% of respondents waited a week or longer before reuniting with their belongings.
Of the 37% of respondents who experienced package delays, 38% said their package was slightly damaged when it was returned. 6% could be on the market for new suitcases, as they said the luggage was returned badly tattered.
Flight cancellations, delays and lost luggage are most common while traveling to the US
Cancellations, delays and lost luggage were common experiences for the majority of travelers surveyed. For survey respondents, it was domestic travelers who bore the brunt of summer travel difficulties.
More than half (54%) of travelers experienced at least one of these airport inconveniences while traveling within the United States.
- 9% of summer travelers experienced these issues while flying to Mexico.
- 7% for travel to the UK.
- 5% while heading to Canada.
Evidence of U.S. airline problems, particularly their financial impact on travelers, has been in the spotlight in recent weeks, prompting the Department of Transportation (DOT) to take action.
On August 3, 2022, U.S. Secretary of Transportation Pete Buttigieg announced DOT proposals to regulate how and when airlines will refund passengers who experience flight delays or cancellations. The proposal is open for public comment for 90 days from the date of its initial publication.
Where were you traveling when you experienced flight delays, flight cancellations, or lost luggage?
Flight delays and cancellations drive travel insurance purchases
The pandemic may have fueled a summer of ‘revenge travel’, but Covid-19 is no longer a major concern among travelers who have purchased travel insurance.
Some summer travelers (15%) cited concerns about flight cancellations and delays as one of the main reasons they purchased travel insurance. The same amount (15%) reported buying travel insurance for simple peace of mind during the turmoil of summer travel.
This summer, only 10% purchased travel insurance out of fear of a positive Covid-19 test result. This could indicate that the United States and other countries are moving toward easing or removing travel restrictions.
If you purchased travel insurance for your vacation, what was the main reason you purchased it?
How Travel Insurance Protects Your Travel Investment
A comprehensive travel insurance plan combines various coverage types that can provide financial protection if your trip is delayed, interrupted or canceled. The best travel insurance plans include these types of coverage.
- travel medical insuranceIf you get hurt or sick while traveling, travel medical insurance can help pay for medical expenses such as hospital bills, x-rays, lab work, and medications.
- travel cancellation insuranceIf your trip is canceled for the reasons stated in your policy, your trip cancellation insurance will refund 100% of the amount lost.
- travel delay insuranceIf your trip is delayed for any insured reason, travel delay insurance will cover additional costs such as hotel room bills and restaurant meals.
- travel interruption insuranceIf your trip is interrupted due to an issue covered by your insurance, Trip Interruption Insurance will cover the cost of your emergency last-minute return flight and reimburse you for lost prepaid, non-refundable expenses.
- Emergency Medical Evacuation Insurance. Emergency Medical Evacuation Insurance covers the cost of an injury or illness that requires transportation to the nearest medical facility.
- Baggage insurance. Luggage insurance covers your luggage and personal items if your luggage is delayed, lost or stolen during your trip. Reimbursement will be for depreciation of property.
Compare and buy travel insurance
methodology
This online survey of 2,000 U.S. adults who traveled by air after June 1, 2022 was commissioned by Forbes Advisor and conducted by market research firm OnePoll in accordance with the Market Research Society’s Code of Conduct. Data he was collected from August 3-9, 2022. The margin of error is +/- 2.2 points and the confidence level is 95%. The survey was overseen by his OnePoll research team, a member of MRS and a corporate member of the Association for American Poll Research (AAPOR). For full survey methodology, including geographic and demographic sample sizes, please contact pr@forbesadvisor.com.
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