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Cybersecurity best practices and policies should be followed by everyone in your organization, not just executives. Corey Nachreiner, his CSO at WatchGuard, provides key tips for building the most effective and resilient cybersecurity culture and ensuring your employees adopt your mission .
Effective cybersecurity often means doing the basics, such as patching, updating, not clicking on suspicious links or attachments, and following other daily best practices for using applications and systems. is to However, this knowledge stays within the network administrator/cybersecurity team and is sometimes not passed on to “regular employees”, creating a corporate culture vulnerable to attack rather than a culture of accountability. Below, we discuss his seven tips for building a culture of cybersecurity accountability at every level of your organization.
- Start with leadership. A successful cybersecurity culture starts at the top. The leadership team is where organizations go to for guidance. Not only must the necessary resources and budget for the program be approved, employees look to them to lead by example.Leadership spreads his message with cybersecurity as consistently as you do. Make sure it helps. Examples of this include taking time to discuss cybersecurity at all-hands meetings, having executives share their thoughts on upcoming training, and even giving out quarterly awards for Best His Cybersecurity Her Practices. And so on. Leadership buy-in shows that cybersecurity goes beyond your company’s security team.
- Define your mission and what is at stake. While we don’t want to spread fear, uncertainty and doubt (FUD), it’s important to share the importance and need of cybersecurity in all modern organizations. Discuss the mission of your cybersecurity team and how they support and enable your business. Use real-world examples to illustrate the reality of cyber risk today. You can make it more impactful by including industry data and stories to show the real damage the attack did to companies like yours. If your team spends a little time sharing the “why” behind creating security policies, you’ll find that your employees are more willing to follow them.
- Be honest and transparent by using plain “blue jeans” language. Security revolves around trust, and the best way to establish trust with anyone is honesty and transparency. Using plain language rather than technobubbles and acronyms to truly convey a message that employees in all roles can follow is the best way to build trust within an organization. Using terminology and jargon will not impress your colleagues. Doing so will only confuse and demoralize your colleagues.
- Explain why cybersecurity awareness is always important. Your mission is to protect your organization, but the same cybersecurity culture you instill in your employees can serve you well at home. Cyber threats are everywhere, affecting home users as well as businesses. Make sure the company understands that the practices you follow at work are also helpful in your personal life.
- Make training fun, engaging and challenging. Cybersecurity is a serious topic, but that doesn’t mean it should be boring or dry. The best educational programs use fun and play to promote an engaging learning environment. Use educational programs that focus on interacting with your audience. Most importantly, reward the individuals who did the right thing or worked the hardest. Cybersecurity culture develops faster with carrots, not whips. An organization’s security is only as strong as its weakest link, so everyone—everyone—makes a difference. Many attacks prey on individual human factors, so even the most basic roles can make a big difference. If you give
- Create a positive atmosphere. Everyone messes up sometimes. Punitive actions for mistakes do not promote behavioral change (at least not for long). Focus on constructive criticism and more positive communication methods. Make sure your organization knows you provide a safe way to learn from mistakes and failures.
- Finally, we welcome your feedback and help. Cybersecurity culture should not be a one-way street. Communication must flow in both directions throughout the organization. Create an information security meeting that includes stakeholders from all departments, not just IT and security. This shows that we believe everyone’s feedback is important. Let employees know you have an open door policy where everyone’s feedback and opinions make a difference. Start a suggestion box. Not only can you get great ideas from her members of the team outside of the traditional security role, but people are much more likely to adopt the mission if they feel they contributed to its accomplishment.
Now more than ever, businesses of all sizes and industries need to adopt cybersecurity policies. One of the best and most effective ways to do this is by curating a healthy organisation-wide cybersecurity culture. The list doesn’t stop there. Additional tips and tactics include making the security mission personal to employees, helping the organization understand that cybersecurity is her sport, and appointing program leaders. It includes promoting the program. However, starting with these five key tips will help you build a cybersecurity culture that sticks at all levels of your organization.
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