[ad_1]
Cybersecurity threats extend well beyond the “large enterprises” where attacks make the news, as the number of malicious actors seeking “market share” in the business hacking landscape grows. , are increasingly vulnerable to ransomware and phishing attacks, but their ability to absorb the losses associated with these attacks is greatly diminished. Unable to deploy their own robust cybersecurity strategy within a small budget, SMBs are increasingly relying on managed service providers (MSPs) to defend themselves against growing cyberthreats.
But many MSPs are ill-prepared to provide the robust cybersecurity options SMBs need. A new report from cybersecurity expert Lumu Technologies predicts that up to 50% of SMBs could turn around if their MSPs don’t work together to provide their cyber protection. MSPs may go out of business in the process.
We sat down with Lumu’s Ricardo Villadiegos to find out what MSPs have to offer SMBs during this time of heightened cyber crisis.
Survival of Cyber Sentinel
THQ:
So what do MSPs need to do to help small businesses survive and to keep themselves alive?
RVs:
MSPs serve small businesses, and small businesses typically have cybersecurity stacks that include firewalls, email security tools, and endpoint security tools. And while these three things work well together, when they don’t work together, something bad happens. That’s why we recommend 5 steps to create for MSPs.
First, we need to give SMB customers visibility into server-level threats so they can effectively respond when threats are about to enter.
Second, ensure the scalability of the tools you deploy. SaaS is so effective for MSPs that’s why we have SaaS tools. This means you don’t have to invest in hardware, everything is controlled on the backend, and you get the most value out of your tools.
Third, we recommend automating responses for SMB. The point is that SMB is relatively small. That means you don’t have the financial or staff resources to keep an eye on things all the time, unlike big companies. Automated response means you don’t have to. It’s efficient, effective, and cost-free to the world. Response automation allows SMBs to make the most of the resources they have. In other words, response automation can help small businesses outweigh the weight they carry in terms of cybersecurity. Instead of teams investigating every potential threat, automated response can continuously and automatically detect and respond to threats. That’s just good SMB business sense. If you’re her MSP and don’t offer response automation to your SMB customers, why not?
be flexible
Fourth, it’s a good idea to be able to offer flexible pricing.
The point is that there are many traditional vendors trying to do things the traditional way. And that usually means binding MSPs to long-term contracts, he said, 24 months, 36 months, or longer.
This makes a very big assumption that 24 or 36 months from now the situation and cyber threats will be the same as they are today. Anyone reading this will know that likely not. Cyber threats fade, old threats die, and new threats emerge. Ideally, you should be able to get scalable pricing on a monthly basis. If you need more and have more assets to protect, scale up. If you have two bad months, scale back to get the right level of protection at the right price.
And then there is the human element.
come in, human
The human element is a strange thing. Because it is probably the most critical point of vulnerability in any system. It certainly brings the most noise to the system. Still, technology alone cannot solve the problem.
What the human element means is training. MSPs who provide cybersecurity solutions to SMBs are responsible for providing the training small businesses need to reduce the human element.
THQ:
This means teaching them not to open links in emails, to check the context of the sender, and not to be pressured into doing the wrong thing by the seemingly urgent tone of the request.
RVs:
That’s right. There are many such trainings, but it always amazes me how people in such situations can justify the mistakes they make. Therefore, training remains important. So the SMB human becomes part of the defense, not part of the defense. Of aggression, as is still too often the case. SMB needs to maintain network-level visibility. do But MSPs can minimize the number of times staff are caught unaware of phishing or fraud by providing training.
In Part 2 of this article, we’ll delve into five core headlines that MSPs should offer their SMB clients. Also, understand the shocking statistic that 50% of SMBs are more likely to abandon MSPs. We proactively provide these cybersecurity services.
[ad_2]
Source link