Tradition and Innovation in the Hospitality Industry

Hospitality is one of the oldest industries. Fusion of tradition and the latest technologyThis is not always controversial as the tradition of hospitality is all about making guests feel welcomed and appreciated.This is greatly achievable with modern technology. What can you feel you have personalized approach? and we Hoteza We use technology to take personalization to a whole new level.When 500+ installations We’ve been able to collect unique data about how guests interact with hotels around the world. And he’s made some promising ideas a reality: hotels becoming smart he entities, able to interact directly with their guests, and hotel environments aware of their guests’ preferences.

8 years of product development backed by 18 years of experience in hotel integration leave no chance of innovation stalling. Our products are at the cutting edge of technology that hotels can realistically employ today. We are always working on more innovations and not even moving them forward. What we need to keep up with is the hotel and the technology it uses. As such, Hoteza products are most appreciated by high-end luxury boutique hotels that recognize the unique features of their hospitality solutions as part of their value proposition.

connect people

Let’s take a closer look at what exactly Hoteza products are all about when it comes to innovative technology. Over the past two decades, computer networks have become commonplace in many hotels, opening the door to many applications that connect guests with hotels and enable new ways of interacting. The most common innovations that still play an important role today are interactive tv When High Speed ​​Internet Access (HSIA)By connecting televisions to computer networks and providing interactive user interfaces on screens, hotels eliminate middlemen to guests and direct communication When infotainment. When HSIA Many guest devices can be connected so that guests can interact with the hotel, surf the internet, stream online videos, run hotel apps, and work remotely.

direct interaction

When tablet When it became available in hotels, it increased the number of screens, increased convenience, and increased the number of interactions between guests and hotels. Where before you had to pick up the phone or walk to the front desk, now you can order room service, taxi rides and meals with the touch of a screen. Smartphones and personal devices have enhanced these interactions in terms of both mobility and frequency. A smart lock with Bluetooth and NFC eliminates the need to get a smart card at reception to unlock the room. Guest Room Management and Control (GRMS) Guests can smartly control their environment by adjusting lighting, temperature, scents, sounds and curtains. Hoteza has incorporated all of these interactions across all available screens and devices, allowing guests to truly own their hotel experience and easily tailor it to their wishes.

A smarter environment

By installing all of Hotesa’s products in the hotel, guestssmart hotel‘ When ‘connected room‘Maximize the concept. For example, a guest makes a reservation, receives a confirmation on their smartphone, uses the provided link to open the hotel-branded application, coordinates future stays, uploads the required documents and avoids long hours at the reception desk. You can bypass the waiting time and proceed directly to your accommodation. Use your mobile key to unlock your door, watch a personalized greeting on your TV screen, use your in-room tablet or smartphone to dim the lights, order your dinner, or follow your spa procedures for the next day. can be scheduled. Express self checkout is also available and direct communication after that will continue to be available via the same app as before self check-in, unlock rooms, control lights, order food and services.Sure, guests and their personal devices Center of hotel interaction.

back story

Keepeza not only cares about its customers, but also cares about the convenience of the hotel staff and management. Our software allows guests to order in-room services directly from their smartphone, in-room tablet, or TV. This saves hotel staff time and automates printing food orders at his point of sale for in-hotel dining. In most cases there is no need to call the front desk. Request extra pillows and blankets, call maintenance, or book a transfer with just a few clicks. With Room Control installed, you can also set your DnD status in one click. These interactions are also backed up by an integrated property management system and task management software to keep hotel operations well organized and transparent. Hotel managers can extract all the data they need to analyze guest behavior, improve hotel marketing, ancillary services, room booking sales, and keep hotel operations at peak performance.

cover the earth

With installations in over 100,000 hotel rooms worldwide, Hoteza is focused on new markets and proudly announces its expansion into the North American region this year. All U.S. and Canadian hoteliers, management companies, hospitality integrators, real estate investors, hotel operators, hospitality IT consultancies, and other industry professionals have reached out to us for comprehensive product presentations. and welcome to get expert advice.