Hate self checkout?Prepare for unexpected changes

Some do it all the time, some do it sometimes, and some never think about such a humiliating experience.

No, we’re not talking about attending Apple’s launch event. I’m talking about choosing self-checkout over the human kind.

It becomes a highly emotional subject, one that provokes meditation among those who are usually mild-mannered.

Some supermarkets have inserted barriers to keep shoppers from leaving until they have inspected their self-checkout receipts.

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But who gets the receipt anyway?

Are you seeing any changes?

Naturally, as I seek solutions to the world’s problems, I was enraptured by the following statement. “Our new Vynamic Smart Vision POS solution, built on SeeWare distributed machine learning, simplifies in-store checkout for frictionless, accurate self-service transactions.”

Look at all those words. Are you excited about the idea of ​​a frictionless shopping life brought to you by smart vision and machine learning?

So please allow me to translate a little. There is a big problem here. Well, it’s a big deal for all those who get genuinely frustrated every time they use a self-checkout machine.

As you can see, this is the story of a company called SeeChange Technologies in partnership with Diebold Nixdorf — you might know half the name — to create.

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I capitalize it because they do. They are so excited about the idea that soon machines will be able to distinguish between apples and bananas. What you did well when you were just born.

Still, the good tech makers here recognize that self-checkouts can be frustrating when you’re asked to press the correct button for the fruit you’re purchasing.

In the words of the two companies, “Using artificial intelligence from SeeWare, SeeChange’s edge-to-cloud AI platform, Diebold Nixdorf enables integrated applications of machine learning to recognize products, We improved the buyer experience by reducing friction during checkout.”

do you understand? Now you don’t have to do as many cashier jobs as the supermarket doesn’t pay. Because the supermarket wants you to be happy doing a cashier job that the supermarket isn’t paying you for.

Don’t you like a little agile flexibility?

Mr. Herk said of Matt Redwood, Vice President of Retail Technology Solutions at Diebold Nixdorf: Keep your solution open and flexible to anticipate future changes. SeeChange precisely meets our solution philosophy of modularity, openness and availability. This is an approach that allows for agility and flexibility when innovating.

Have you ever seen so many buzzwords in one quote? Does that mean modularity, agility, availability and flexibility in the same sentence? How smooth it is.

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I asked SeeChange which retailers would want to take advantage of this exciting new technology. The company’s CEO, Jason Souloglou, said:

What about organic agility?

Only one more problem with self checkout. Can this new technology distinguish between organic and other varieties?

“When organic products are marked with stickers or other physical differentiators, or when organic products are physically different from non-organic products, systems are trained to distinguish between organic and non-organic products. We are doing it,” said Sologlou.

Yes, but what if there is no physical difference?

“Obviously the systems are indistinguishable without a physical differentiator that humans can’t tell the difference from,” Sologlou admitted. “In this case, the shopper is presented with all variations of the indistinguishable product and chooses which one applies.”

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He claims this is an improvement over today’s disastrous methods. Optionally audit a selection of these cases in real time. ”

You might be tempted to believe that this is modular, agile flexibility.

I believe it when I see it Rather, when someone talks me into using self-checkout at all.