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1 in 3 Americans will now have access to Carenet products
At worst, healthcare can be an impersonal and disruptive experience for patients. Think about the number of times your doctor tells you to do something and expects you to remember it when you get home.
Carenet Health, a provider of 24/7 on-demand patient engagement solutions, wants to modernize its healthcare consumer engagement offering Empower your partners to engage patients throughout their healthcare journey with tools like intelligent scheduling, call center support, and telehealth.
“By engaging with patients and providing support and access to the care they need, we can improve patient adherence, improve health outcomes and reduce readmissions. Increased revenue and improved patient retention.” The company’s chief executive officer, John Irwin, told VatorNews:
“We are transforming the industry by designing scalable, human- and technology-enabled solutions to engage and activate consumers, improving outcomes and increasing profitability for providers, payers, and partners. Combined with our 24/7 clinical resources, a broader range of the right providers, the right places of care, and a range of solutions to better achieve your goals at the right time.”
The company now has capabilities in insurance companies, health services, and the clinical space. Acquisition of Stericycle Communication Solutions, a provider of patient engagement technology and solutions.
Financial terms of the deal were not disclosed, but The entire Stericycle Communication Solutions team will join Carenet, including Matt Dickson, former Senior Vice President of Stericycle Communication Solutions. The combined team has over 2,200 employees. 330 RNs and Licensed Professionals, and over 1,650 experienced Patient and Member Engagement Professionals.
One in three Americans will now have access to Carenet’s services, and it now works with 14 of the top 20 US healthcare systems and 1,000 other healthcare companies.
Stericycle Communication Solutions provides online scheduling, automated messaging, and strategic inbound and outbound call center services to drive patient access, behavior and adherence. By adding the company, Carnet’s offering now includes an Intelligent Scheduling solution. EHR/EMR Integrated Solution. SaaS digital and automation platform with natural language processing and multilingual capabilities. Partnerships with health tech innovators, including search platforms. A fully API-enabled enterprise platform.
“These technologies fit together seamlessly within the Patient Journey. With the broadest range of EHR/EMR integration solutions on the market and an award-winning SaaS digital and automation platform with natural language processing and multilingual capabilities to support patient payer, employer and provider engagement, You can now provide support and continuity to your patients. ‘ said Erwin.
In addition to technology symbiosis, both companies have a common vision in the following areas: The patient experience, and providing better care for all, he explained.
“Stericycle Communication Solutions capabilities will seamlessly fold into Carenet’s strategic vision to create a cohesive patient experience and deliver better healthcare for all. We will strengthen Carenet’s robust capabilities in the payer, healthcare services and clinical space by adding: an online scheduling platform, automated messaging solutions and additional inbound and outbound call center services,” said Erwin. said.
Ultimately, CareNet’s mission is to partner with leading healthcare companies to help them reach their full potential. This acquisition will allow us to expand it to include additional markets and provide additional technology platforms and tools to extend the work we are already doing.
“This acquisition makes us the most comprehensive healthcare consumer engagement company in the industry. CareNet’s enhanced portfolio will bring a human touch to patient engagement and innovative technology solutions that will help improve patient experience and health outcomes.” Delivering meaningful improvements to healthcare and empowering providers, payers and insurers: success for healthcare partners.”
(Image source: carenethealthcare.com)
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