The Future of 5G: Verizon Innovation Session Bringing 5G to Life

October 6, 2022 at 5:22 PM EDT

At the Verizon Innovation Session in Boston, the telecom company used an immersive demonstration to show attendees how 5G is revolutionizing digital automation and transformation.

At the Verizon Innovation Session in Boston, attendees saw first-hand how 5G is revolutionizing digital automation and transformation as the agile mobile robot Spot flew by.

“We are here because [attendees] said Aparna Khurjekar, senior vice president of Customer Experience and Transformation at Verizon.

The Basking Ridge, N.J.-based airline will showcase various technologies it can trial and first-ready vehicles equipped with 5G technology outdoors, allowing attendees to see how the technology can be valuable to communities and businesses. I was able to experience it.

“And do you know what the good news is? I believe it will,” said Khurjekar.

During the panel discussion, Verizon’s vice president of business sales, Mark Tina, highlighted how 5G is reshaping business operations, customer service, and meeting customer expectations. I used a dry cleaner.

“They use our broadband fixed wireless access service not only as their primary connection, but also as a backup for their locations to keep them up and running. They create self-service kiosks to help customers innovate. It has allowed us to interact in a more efficient way, do more business and come back. We also do POS transactions on that network because it is reliable and secure,” Tina said. say.

During the same panel discussion, Boston Bruins’ vice president of business strategy, Samia Mahjub, highlighted how digital tickets and contactless concession transactions have changed the entertainment industry.

“A lot of rapid changes in the industry in the world of entertainment, sports, whether people are ready or not. I think,” said Mahjub.

Michael Israel, CIO of Kraft Group, which owns and operates the New England Patriots’ Gillette Stadium, will leverage 5G technology to improve the customer experience in games and reapply the technology to other areas of the company. I also explained how.

“We went to partners like Verizon and said, ‘This is our problem.’ I did this for you, showed you the technology, and said ‘wonderful’. We don’t intend to be early adopters. It’s already done here, here, here. We will look at what the investment will be and optimize it as it unfolds,” Israel said.

Verizon continues to develop its 5G technology, and private networks are the future because they provide businesses with low-latency, fast, reliable, and secure speeds at an economical cost, the company said.

“Think of automation. Think of highly mission-critical solutions, robotics on the factory floor. Or a workplace that needs its own connectivity. We can,” said Khurjekar.