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TrustRadius Unveils Best in Technology for Customer Relationships, Feature Set and Value
Austin, texas, February 1, 2023 /PRNewswire/ — TrustRadius, the most trusted B2B technology decision-making platform, has announced the winners of its Winter 2023 Best of Awards for Best Feature Set, Best Value for Price and Best Relationships. . Winners will be selected based on user feedback data on the attributes most important to their business needs.
“These are not paid awards. We recognize products that have genuine positive feedback from real customers. This is a destination where technology buyers make confident decisions.” It’s the key to becoming a Vinay BhagatFounder and CEO of TrustRadius.
Even within the same category, the products are quite different. They may serve different use cases, fill unique market niches, or have different strengths or distinguishing features. Depending on the buyer’s criteria, we may decide that one or another product is more suitable. Many tech companies struggle to communicate their point of differentiation to buyers. The purpose of our awards is to show why people love our products. Displaying this information in an award format helps buyers make purchasing decisions based on what is important to them in achieving their business goals.
“Last year our awards garnered 5.6 million views on product profiles across the site. These ratings not only benefit our vendor partners through increased exposure, but also which products are preferred in the market and It also helps build buyers’ trust by making it clear that it will solve their business.It’s a challenge,” said Bhagat.
TrustRadius Winter 2023 Best of Award Winners
Technology providers have a chance to win all three categories. The Best Value and Best Feature Set awards are based on the highest percentage of respondents who gave the product’s feature set and value for money a high rating. The Best Relationship Award is earned by measuring the data collected from our reviewers’ insights. “Will buy again”, “Implementation expectations”, “Sales and marketing promises”, etc. The following products demonstrated excellence in price, feature set, and/or customer relationship value.
Miro Interactive Whiteboard Wins Best Value for Price
Miro is a visual collaboration platform that allows users to collaborate in real time on a shared digital whiteboard. It has a wide range of tools for drawing, sketching, diagramming, and prototyping, as well as integrations with other popular collaboration and productivity software. With Miro, teams can brainstorm, plan projects, design prototypes, and more, all in one place. Users can also participate in video chats and share real-time comments and feedback on boards to keep projects moving forward. His 98% of reviewers say Miro is good value for money.
IBM Robotic Process Automation wins Best Feature Set
IBM Robotic Process Automation (RPA) helps organizations automate repetitive and tedious tasks. Data entry and document processing are two of the most common use cases. IBM RPA is designed to work in tandem with human employees, allowing them to focus on more complex and creative tasks while software handles day-to-day work. . It is typically used in industries such as financial services, healthcare, and manufacturing to streamline processes, increase efficiency, and reduce errors.
“IBM RPA has won the Winter 2023 Best of Feature Set award as a direct result of user feedback on TrustRadius.” Megan Headley, Vice President of Research at TrustRadius. “TrustRadius reviewers highlight IBM RPA’s bot scheduling capabilities, intuitive bot building interface, and overall positive impact on productivity.”
SAP Concur wins Best Relationship
SAP Concur is a cloud-based travel and expense management platform designed to help organizations streamline and automate the process of tracking and reimbursing employee expenses. The platform includes features for booking travel, tracking expenses, creating and approving expense reports, and reconciling corporate credit card charges. SAP Concur also integrates with other financial systems, such as accounting software and corporate credit card providers, to help organizations manage expenses more efficiently. SAP Concur aims to reduce the time and effort required to manage employee expenses and help organizations better understand and control their spending.
“SAP Concur won Best of Award for Best Relationship Winter 2023 in Expense Management from TrustRadius. Megan Headley, Vice President of Research at TrustRadius. “This award is based entirely on feedback from SAP Concur customers. On TrustRadius, 95% of SAP Concur reviewers said they would buy the product again. It highlights great support, great approval workflows.”
About the Winter 2023 Best of Awards
To be eligible for the 2023 Winter Best of Award, Vendors must be within the last six months (in this case, July 1st to December 31st, 2022). Feedback timeliness allows you to accurately measure current customer sentiment. Vendors must be ranked in the top three for each type of award in the technology category to create the list of winners.
Starting this week, Winter 2023 Best of Award winners will begin displaying badges on their TrustRadius product profile and category pages for Best Feature Set, Best Value for Price, and Best Relationship awards. This is part of our ongoing effort to help buyers make confident decisions and provide technology providers with a way to attract their target audience.
“TrustRadius was founded on the principle of transparency. Megan Headley, Vice President of Research. “That is why we ask each reviewer to write a detailed review, averaging about 400 words each, all vetted for authenticity by our team of researchers.”
For more information, visit TrustRadius.com.
About Trust Radius
TrustRadius provides the most trusted technology decision platform, helping buyers make confident decisions using comprehensive, vetted product information and customer-generated content. Technology providers can tell their own stories, engage with aspiring buyers, and gain customer insights. Founded by successful entrepreneurs and headquartered in a tech hub. Austin, TexasTrustRadius is backed by Mayfield Fund, LiveOak Venture Partners and Next Coast Ventures.
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SOURCE TrustRadius, Inc.
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