Ceipal’s core product for recruiting is its ATS. However, it also offers a VMS and Employee Management solution.
Applicant Tracking System
Ceipal’s ATS packs several automated, AI-driven features to help you make the most informed hiring decisions for your organization.
There are two ways to create a job in Ceipal. The simplest method is by clicking “Create Job Posting” in the submenu or clicking on the plus sign in the upper right. From there, you’re presented with four options to create your job post.
When creating a job post manually, you still have to enter the full job description, but Ceipal can take it from there by generating a job summary using ChatGPT. We tested this out when creating a job manually, and it generated a summary that fit our job title successfully.
Alternatively, for the agency use case, a recruiter who receives a new job from a client via email can use Ceipal’s email inbox extension to grab that information from the client and transfer it right into the ATS as a new job. You can also create and apply a job description template easily to save time.
Ceipal’s ATS integrates with over 50 job boards and connects with the vendor management portal as well. That way, you and the recruiting agencies you work with are on the same page about current job openings and the candidates for each.
When testing out the Job Posting module on the mobile app, we found it easier to navigate than on the desktop browser screen because it allowed vertical scrolling without the need to scroll horizontally. We were impressed that most features could fit onto a more compact screen size in a way that’s still easy to use. Not all features in the Job Posting module are available on mobile, for example, creating a new job post and using AI candidate matching.
Candidate Sourcing and Matching
Ceipal’s ATS sources passive and active candidates and scores applicants automatically based on their fit for a job.
Ceipal scours public domain sites, such as Google and GitHub, for passive candidates that make a good fit for your roles and adds them to your talent pool. Ceipal also uses AI to match, rank and provide contextual information on passive and active candidates for your open job requisitions. The score it gives each candidate reflects their “cultural alignment” and “technical alignment,” social skills as well as how likely they are to take the job. However, this feature is currently unavailable due to upgrades but will be available as an add-on once it goes live again.
For candidates who have already applied, Ceipal scores and ranks them automatically. When clicking into the job and selecting “AI Matching Profiles,” it displays all candidates in order of suitability to a job, from highest score to lowest.
Alternatively, you can search for the job in the “Job Posting” section and expand the plus sign to show all associated candidates and their scores. However, when browsing through candidates this way, the scores column doesn’t have a rank function to organize candidates from highest to lowest scores. Automated candidate matching is available in Ceipal’s second price tier.
Candidate Relationship Management
Ceipal ATS enables communication with candidates via email, SMS or chatbot. Ceipal enables two-way email inbox syncing for Google, Outlook and Office 365, so you can write and reply to emails directly from within Ceipal’s interface. We were able to easily find the email functionality in a candidate’s profile in the desktop view. However, in the mobile app, the candidate’s email address and phone number are grayed out and unclickable.
On a larger scale, you can set up automated email and text campaigns to keep in touch with a broader swath of candidates. Ceipal’s Email Validator double-checks email addresses for validity and eliminates those who unsubscribe from your email list or alerts you to email addresses that are misspelled or deactivated.
To reach candidates via text, Ceipal’s ATS integrates with TextToHire to enable individual or bulk text messaging. As with email, you can set up automated text campaigns as well. TextToHire has some preprogrammed marketing and outreach campaigns that you can tailor to your needs. You can generate distribution lists for your text campaigns based on skill set, work experience, and more. This helps you narrow down your target audience and create messages that are customized to them.
Ceipal’s chatbot helps candidates get more information about your company or job requisition, while also doing some legwork for recruiters. The chatbot provides job recommendations to candidates, collects basic information and resumes from them and can also conduct prescreening assessments. The preliminary assessments gauge whether a candidate is potentially a good fit and should be advanced in the hiring process. The chatbot can also collect more information from a candidate further into the process to save recruiters time.
Ceipal integrates with your calendar, and you can send availability to candidates via text or email. Following the knowledge base, we navigated to a candidate’s profile and selected the “Interviews” tab. From there, you first assign an interviewer whose calendar availability pops up, from which you select time slots and the videoconferencing platform of your choice before sending off the invitation.
We found it just as easy to schedule an interview on the mobile app.
Ceipal uses AI to generate interview questions for you and comes equipped with interview scorecard templates to ensure each candidate gets evaluated fairly. Those tagged in a job or its interview process receive invitations and automatic reminders. Plus, they can take interactive notes in Ceipal. Ceipal integrates with Zoom, Skype and other video conferencing platforms.
We tested the ChatGPT function to generate interview questions for a role by clicking on the green gear button in the job profile and choosing “Interview Q/A.” Click the green “Generate Questions” button as many times as you like, and the system saves the history of previous questions generated. To edit the questions, you have to copy them elsewhere, for example, into a Word document.
Similarly, you can generate General Assessment Q/A for specific skills that are pertinent to the job.
Candidate evaluation templates are deactivated for the demo environment. However, in the live demo we were shown how it works by going to Quick Links>Form Templates>Create New.
There, you enter the job title, description, format, category, such as evaluation or survey, and enable the template for particular application submissions or job pipelines.
After clicking “Next,” you’re directed to enter questions and their formats and click “Publish Template.” You can access published templates under Job Postings>Expand any job to see associated candidates>Select a candidate checkbox>Click “Schedule Interview.”
Ceipal’s ATS comes with onboarding software that’s customized to your company branding and features its own built-in e-signature tool. This saves you the cost of a separate account from or any other e-signature software vendor. The onboarding software allows you to create customizable onboarding/offboarding documents, checklists and workflows.
When onboarding an employee, it’s easy to see who’s ready to onboard and do so individually or in bulk. When you initiate onboarding a candidate who’s ready, their information populates into the general information form, and you can select preloaded checklists or create a new one easily.
Plus, the document library contains critical onboarding documents, such as I-9 and W-4 forms, that new employees can sign digitally. You can keep track of a new hire’s progress through the onboarding process and send automatic notifications and reminders.
Reporting and Analytics
Ceipal includes interactive, role-specific dashboards and custom reports. You can arrange your dashboard to see the recruiting metrics that matter most. Ceipal also has preprogrammed dashboards for various roles in the hiring process to minimize, if not eliminate completely, the need to customize the dashboard yourself. You can schedule automated reports to receive on a routine basis and change a report’s visual style on demand to, for example, a pie chart, bar graph or a 3D graph. Reports were unavailable in the mobile app. However, this might be the case for trial accounts only.
An impressive feature that Ceipal advertises on its website is holistic candidate assessment reports. However, such reports are currently unavailable on the platform for upgrades.
These reports produce in-depth, holistic reports on passive candidates’ motivators, learning styles and other unseen factors. Ceipal gathers information from a passive candidate’s resume and online public profiles and generates actionable insights on how to best engage a candidate and how likely the candidate will accept a job offer.
Vendor Management System
Companies that rely on recruiting or staffing agencies to source talent will want to check out Ceipal’s Procurewise VMS to help manage relationships with talent suppliers. The VMS serves as an extension of your company’s existing recruiting process where you can onboard vendors and, subsequently, monitor their performance using supplier scorecards. Ceipal’s VMS also facilitates communication with vendors through text, phone call, Skype, email or chatbot. Conversely, the VMS can be configured for agencies who want to manage their clients more effectively.
Ceipal also offers a Workforce Management solution that breaks down into Employee Management, Immigration Management and Financial Management.
- Employee Management: Manage employee information, digital onboarding and more, all from one central system.
- Immigration Management: Stay on top of immigration paperwork and employee status with tools like I-9 management, E-Verify, customized Public Access Files and more.
- Financial Management: Monitor company financials with payroll, accounts receivable and payables, configure recruiter commissions and more. You can integrate Ceipal with QuickBooks and ADP Run.