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According to Verizon, the new Verizon Global Services organization responsible for all of the carrier’s shared services teams will also be responsible for “bringing a holistic approach to Verizon’s partner ecosystem.”
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Verizon created a new global services organization aimed at streamlining its shared services team, freeing up more capital for carriers to invest in core network and communications services.
The Verizon Global Services (VGS) organization is responsible for most shared services teams within the company, including real estate, procurement, supply chain, fleet, financial operations, global technology solutions, reporting and insights, learning and development, and public policy and information. increase. Security, according to Verizon.
Craig Silliman, the company’s current Chief Administrative Officer and General Counsel, has been appointed President of VGS, effective immediately.
Silliman and the new team will also be tasked with “bringing a holistic approach to Verizon’s partner ecosystem of tens of thousands of vendors servicing the company to ensure seamless and efficient business processes.” will be new organization.
A Verizon spokesperson didn’t elaborate on how the creation of the global services organization will affect the channel, but the carrier said it will “do significant work in the coming weeks to bring these teams together. ‘ said.
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According to one solution provider partner who requested anonymity, customers want a diversified IT environment, which may include multiple vendor solutions as an option. This is a fact Verizon is beginning to recognize.
“Verizon is increasingly open to enabling partners to run multi-carrier solutions,” said a Verizon partner. “I think Verizon is starting to realize, ‘Look, you can’t just go to these big enterprise customers and just say Verizon Everything. if available [card] It’s Verizon for IoT devices, but it has dual-SIM capabilities that fall back to AT&T in case there’s a power outage or need to default to the best signal in the area. ”
The “old Verizon” was hesitant to interoperate with other companies, but the need for global connectivity changed that. And a vendor that doesn’t approach its partners (both solution providers and technology partners) holistically can’t sit at the negotiating table, said the partners. “The customer no longer wants all his eggs in one basket.”
Vandana Venkatesh will become Silliman’s chief legal officer, reporting to Verizon CEO Hans Vestberg, and leading the company’s legal, privacy and corporate security functions. Vandana most recently served as Senior Vice President and General Counsel of Verizon Consumer Group (VCG). She has held various leadership roles in her career supporting Enterprise, Public Sector, IT and Sourcing business units.
CEO Vestberg called VGS “a logical evolution in carrier strategy” in a statement. “These moves will accelerate our efficiency efforts and allow us to reinvest our savings in network advantage and customer growth,” he said.
The carrier said it will share details about Verizon Global Services’ economic benefits in its third-quarter earnings call scheduled for Oct. 21.
Verizon revealed during its second fiscal quarter that ended June 30 that its business segment continues to face wired headwinds and corporate decline due to the ongoing upheaval caused by the pandemic. Verizon reported operating revenue of $33.79 billion in the second quarter of 2022, and his second quarter 2021 result of $33.76 billion was relatively flat.
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